We are looking for a Front Desk Manager who is warm, organized, and professional to manage the reception and administrative operations of our neurodevelopmental clinic. You will be the first point of contact for families and caregivers—creating a welcoming and efficient experience while supporting the day-to-day administrative needs of our team.

This is a key role in ensuring smooth clinic operations and excellent client service in a child-sensitive environment.

Your Responsibilities

• Greet and assist clients and families with compassion and professionalism
• Schedule and manage appointments for consultations, assessments, and therapies
• Coordinate daily calendars of clinicians and therapists
• Maintain up-to-date client records and follow-ups
• Respond to phone, email, and walk-in inquiries
• Support clinic outreach and communication (e.g., WhatsApp, social media updates)
• Monitor and restock front desk and therapy supplies
• Keep the reception area clean, organized, and child-friendly
• Ensure all processes align with the clinic’s safety and confidentiality standards

You Should Have

• Strong communication skills in Urdu; basic English is a must
• Minimum Bachelors degree
• Proficiency in MS Office and appointment/clinic management software
• Experience in multitasking and handling busy environments
• Friendly and professional demeanor, especially with children and parents
• Punctuality, reliability, and flexibility to work some evenings or weekends
• Prior experience in a healthcare or therapy clinic is a strong plus
• Understanding of autism and child development needs is a bonus

Why Join Us?

• Be part of a mission-driven clinic making a real difference
• Supportive and respectful work culture
• Opportunities for learning and growth in the field of child development
• Direct involvement in family care and child progress journeys