• Maintaining a positive, empathetic, and professional attitude toward customers at all times.

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Knowing our products inside and out so that you can answer questions.

• Processing orders, forms, applications, and requests.

• Providing feedback on the efficiency of the customer service process.

• Managing a team of junior customer service representatives.

• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Fluency in the English Language.

• Ability to stay calm when customers are stressed or upset.

• Comfortable using computers.

• Experience working with customer support.

Perks and Benefits:

• Attractive Salary package

• Attractive incentives and bonuses

• 5 working days (Saturdays and Sundays are off )

• Fuel Allowance

• Free lunch, Refreshments

• Medical insurance

Timings: Morning shift (9:00 Am to 6:00 Pm)