| Job Title: |
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Customer Services Representative |
| Category: |
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Client Services |
| Total Positions: |
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4 |
| Job Location: |
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Karachi |
| Gender: |
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No Preference |
| Minimum Education: |
|
Intermediate/A-Level |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Fresh |
| Salary Range: |
|
PKR 10,000 to 15,000 per Month |
| Apply By: |
|
Oct 27, 2016 |
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| Job Description: |
- Receives, processes and verifies the accuracy of orders from customers utilizing the organization’s internal CRM/mainframe systems and customer purchase orders.
- Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.
- Ensures and provides quality service to both internal and external customers.
- Receives inquiries from and/or contacts the organization’s branch/regional offices to resolve a variety of order-related issues.
- Accesses the company’s internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports.
- Performs assigned system maintenance to various electronic order files. Participates and provides expertise as a member of the customer service’s departmental team.
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| Required Skills: |
| - Requiring young and energetic CSR for our call center. |
| Company Information |
|
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Company Name: BlueEX
Company Description:
blueEX is an innovative technology based logistics company ready to take on the increasing challenges of a growing e-commerce industry in Pakistan and abroad.
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