| Job Title: |
|
Call Center Agent |
| Category: |
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Client Services |
| Total Positions: |
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5 |
| Job Location: |
|
Islamabad |
| Gender: |
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Female |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
3 Years |
| Salary Range: |
|
PKR 30,000 to 40,000 per Month |
| Apply By: |
|
Sep 14, 2022 |
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| Job Description: |
- Resolve service problems
- Suggest best solution
- Manage incoming calls with team
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust
- Provide accurate, valid and complete information
- Follow communication procedures, guidelines and policies
- Resolve customer complaints via phone, email, mail or social media
- Greet customers warmly and ascertain problem or reason for calling
- Place or cancel bookings
- Inform customer of deals and promotions
- Handle changes in policies or renewals.
Benefits:
- Pick & Drop provided by Company
- Health Insurance with OPD
- Life Insurance
- EOBI
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| Company Information |
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Company Name: Baig Transport Services (Pvt.) Ltd.
Company Description:
Baig Transport Services has operated as a fully licensed transportation services company since early 2008. We have one line of business, customer service through the use of transportation. Our staff/drivers provide the highest quality service to fill your needs in today's transportation and specially pick and drop supermarket. Our punctual and well trained staff headquartered in Islamabad, is prepared to service your needs throughout the sister cities of Islamabad and Rawalpindi. On average, we provide quality, timely service to over 2000 students and staff members throughout the Islamabad.
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