• Manage a team of credit controllers
• Chase Customer for overdue invoices
• Send regular statements to the customers
• Resolve customer queries over phone / email
• Reviewing credit applications to set credit limits and ensure credit worthiness
• Negotiating re-payment plans
• Report any payment issues to management.
• Look for ways to improve debt collection processes.

Person Specification

The successful candidate should have the following skills and experience.

• Master’s degree from a reputable university
• Experience of leading the team
• Self-starter, analytical thinker, and entrepreneurial spirit
• Comfortable working in target-driven environment
• Desire to work in a fast-paced, challenging environment
• A highly self-driven sense of motivation
• Positive and forward-thinking attitude with a strong work ethic
• Technical aptitude and the ability to learn new concepts quickly
• Organised, strong time management skills
• Confidence to deal with a range of customers
• Strong written and verbal communication skills especially during difficult customer negotiations, fluent in English & spoken Urdu